Ticket Policies

Lose Your Tickets?

No worries. Just call us at 773.871.3000 and we will reprint your ticket and hold it for you at Will Call.


All single tickets purchased online, in person, and over the phone incur a $1.50 per ticket Historic Restoration Fee, which helps us maintain The Historic Biograph Theater. There is a $2.00 per ticket service fee for all phone orders and a ticket service fee for all online purchases that ranges from $3.00-$5.00.

Refund Policy

All sales are final and cannot be refunded. Exchanges are available to Victory Gardens Subscribers only.

Sold Out Performances

For Sold Out Performances a Wait List will be started one hour before each performance. We will begin filling seats off of the Wait List no earlier than 15 minutes prior to curtain, if seats become available. Wait List tickets cost $35.


Victory Gardens Subscription are available online, over the phone (773.871.3000), or in person at our Box Office. For more information about Subscriptions go to our Subscriber 101 page.